Elements That Make a Hotel Great

There are many elements that are large come together to make a hotel. Hospitality management companies, which typically manage many different hotels, are the source of the quality of a hotel property.

Extreme Clean
One of the most important elements of a great hotel, general cleaning of the house. First impressions are lasting impressions, and the main lobby is a hotel facing the world. The lobby isthe first thing a customer sees and must be extremely bright, well-kept and clean to make the best first impression. If the main lobby is dirty or in poor repair, with threadbare furniture and carpeting, this tells the customer that the rest of the property is probably in even worse shape. The front lobby must be clean and well-kept for that hotel to be considered great.

Great Customer Service
After gauging the cleanliness of the main lobby, the next part of the customer experience is the service received at the front desk. A warm welcome is essential to creating the right first impression. If a guest receives less than exemplary service upon check in, it sets a bad tone for the entire rest of the stay. The front desk staff (and the rest of the hotel staff) must be friendly and genuine to ensure the guest thinks the hotel is great.

Generous Hotel Amenities
These days, guests expect a wide variety of